Capability Statement
Comprehensive overview of our qualifications, capabilities, and past performance in delivering exceptional management support services.
Company Overview
Tauran Management Group is a leading provider of management support services, specializing in program and project management, human resources, and technical support solutions. We partner with organizations to optimize their operations and achieve their strategic objectives.
Our experienced team combines deep industry knowledge with innovative approaches to deliver measurable results. We maintain the highest standards of quality, compliance, and security in all our service offerings.
Founded on principles of excellence, integrity, and client success, we have built a reputation for delivering results that matter, helping organizations across multiple sectors achieve operational excellence.
Key Information
Company Name
Tauran Management Group
Primary Contact
540-742-7420
info@taurangroup.com
Core Services
Program & Project Management, Human Resources, Contact Center Solutions
Industries Served
Government, Healthcare, Technology, Professional Services
UEI Number
CEPKGDDEDA18
CAGE Code
7JPB3
SAM.gov Status
Active — Expires 3/17/2027
GSA MAS Contract
47QRAA24D0093
Socioeconomic Status & Certifications
Tauran Management Group holds multiple federal and state certifications that reflect our commitment to diversity, inclusion, and small business excellence.
Business Designations
Small Business, WOSB, EDWOSB, Woman Owned, VA SWaM, Micro Business
Contract Vehicles
- GSA Multiple Award Schedule (MAS): Contract #47QRAA24D0093
Federal Contract Identifiers
- UEI: CEPKGDDEDA18
- CAGE Code: 7JPB3
- SAM.gov: Active — Expires 3/17/2027
NAICS Codes
| 541611 | Administrative & General Management Consulting Primary |
| 541511 | Custom Computer Programming Services |
| 541519 | Other Computer Related Services |
| 541612 | Human Resources Consulting Services |
| 541618 | Other Management Consulting Services |
| 541990 | All Other Professional, Scientific & Technical Services |
| 561110 | Office Administrative Services |
| 561320 | Temporary Help Services |
| 561421 | Telephone Answering Services |
| 561422 | Telemarketing Bureaus & Other Contact Centers |
| 561499 | All Other Business Support Services |
Key Qualifications
Our team maintains relevant certifications and qualifications that ensure we deliver services that meet the highest professional standards.
🏆 Experienced project management professionals
👥 Two decades of HR expertise and experience
🛡️ Government compliance and security experience
📞 Contact center operations and compliance expertise
📜 Industry-specific certifications and partnerships
📊 Proven track record across multiple sectors
✅ Quality management system certifications
Core Capabilities
Comprehensive service offerings designed to meet diverse organizational needs across multiple business functions and industries.
Program & Project Management
- Large-scale program coordination
- Multi-phase project management
- Risk assessment and mitigation
- Stakeholder engagement
- Budget and schedule management
- Quality assurance and control
Human Resources
- Talent acquisition and retention
- Employee relations and development
- Compliance and policy management
- Benefits administration
- Performance management systems
- HR technology implementation
Contact Center Support
- Customer service hotline operations
- Multi-channel customer support
- Quality assurance and compliance
- Customer inquiry management
- Performance monitoring and reporting
- Contact center technology support
Past Performance Highlights
Proven track record of successful project delivery and client satisfaction across diverse industries and project types.
Large-Scale Program Management
Successfully managed multi-million dollar programs with complex stakeholder requirements and tight deadlines.
Key Metrics
On-time delivery: 98%
Budget adherence: 95%
HR System Implementations
Implemented comprehensive HR management systems for organizations ranging from 100 to 500+ employees.
Key Metrics
Employee satisfaction increase: 25%
Process efficiency: 40% improvement
Contact Center Operations
Established and managed customer service operations supporting thousands of customers across multiple communication channels with comprehensive hotline and compliance services.
Key Metrics
First-call resolution: 85%
Customer satisfaction: 4.8/5.0
Ready to Partner with Us?
Contact us today to discuss how our proven capabilities and experience can support your organization's success.
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